vTiger CRM is an open-source CRM application. vTiger was forked from SugarCRM with the intention of making it a fully open source CRM application with comparable features to SugarCRM and Salesforce.com. vTiger offers features like Invoice, Quotes, Sales Order, Purchase Order, SMS Integration, PBX Integration, Reporting, a customer portal and an Outlook plugin as free open source software, whereas those functions are in paid versions of the other CRM applications.
How vTiger CRM helps
vTiger CRM empowers sales, support, and marketing teams to collaborate and organize to improve customer experiences and business output.
vTiger CRM also includes email, inventory, project management, and other tools, providing a complete the business management suite.
Features
– End to end sales cycle management from campaigns, leads, potentials, quotes, invoices..
– Support automation using a customer portal and support tickets
– Data import & export via CSV files, web-to-lead forms, reports & customizable user dashboards
– Role based access control
– Mobile applications
– Workflows, tasks, and project management
– Outlook, Thunderbird, Firefox, & Gmail plugins
– Extensions marketplace for additional plugins